403-782-3757
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PRIVACY POLICY
Our Commitment To Your PrivacyOur brokerage respects your right to privacy and safeguarding your personal information. As a result of federal legislation,we've further strengthened our privacy commitment by informing you of why and how we collect, use and disclose your personal information. The following is a brief summary of our privacy practices.
WHY Do We Collect Personal Information?
- Enables us to quote, acquire, or renew an insurance policy for you;
- Assist you and assess your ongoing needs for insurance;
- Ensure your information is accurate and up-to-date; and
- Protect us both against error or fraud.
WHAT Personal Information Do We Collect?
Personal information is information that identifies you as an individual customer and relates specifically to you. Depending on the purpose(s) for which we need to collect it, we may ask for the following personal information about you including, but not limited to:
- Basic information such as your name, address, telephone and fax numbers, e-mail address, birthdate and marital status.
- Claims history
- Credit and past payment records
- Driver's record
- Details about your property such as the value of your home and its contents
- Medical information such as any condition that may affect the safe operation of a vehicle
- Employment information
- We may obtain this information from:
- You
- Insurance companies
- Other insurance brokers or agents
- Credit organizations
- Motor vehicle and driver licensing authorities
- Financial institutions
- Medical professionals
WHO Do We Disclose Your Personal Information To?
For many of the purposes identified above, we will need to share your personal information with others in order to serve your needs. These other parties commonly include:
- Insurance companies
- Other insurance brokers or agents
- Credit organizations
- Professionals working with us such as adjusters or lawyers
- Financial institutions. For example, the organization that carries your mortgage.
HOW Do We Protect Your Personal Information?
In order to protect your personal information and right to privacy, we will:
- Not collect, use or disclose your personal information for any purpose other than the purpose for which it is intended
- Keep your personal information only for as long as we need it to fulfill the stated purpose or as required by law.
- Maintain your personal information as accurately, completely and as up-to-date as possible.
- Safeguard your personal information to the best of our ability.
- Respond to any request you may make to access or correct the personal information we hold about you.
- Obtain the appropriate consent from you for the collection, use or disclosure of your personal information.
CONSENT
We may obtain your express consent or we may determine that consent has been implied by the circumstances.
- We might ask you for your express consent in writing, for example in a signed consent or application form.
- We may ask for your express consent in person or over the telephone.
- We may determine that by seeking insurance through our organization, your consent has been implied for us to
- deal with your personal information in a reasonable manner.
There are also legal exceptions in which we will not need to obtain your consent or explain the purposes for the collection, use or disclosure of your personal information. For example, this could apply when there is an emergency situation, or if it is necessary for your protection or ours.
YOU Can Control How We Handle Your Personal Information.
We want you to know that you do have choices in this matter. You could refuse to obtain, use or share your personal information or you could also withdraw a previously given consent at any time. However, by doing that, depending on the situation, you may be limiting or even preventing our ability to provide you with the product or service you desire.
CONTACT INFORMATION AND RESOURCES
We are committed to treating you with respect and courtesy, and to providing the highest level of service.
Brown & Ward Insurance Ltd.
5024-51 Street Lacombe, AB T4L 1W2
(403) 782-3757
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