403-782-3757
1-888-782-3757Toll Free
Satisfaction Guaranteed
Here is our Total Client Satisfaction Guarantee to you:
As your Insurance Broker we promise to:
- Provide considerate and respectful insurance and risk management service.
- Only work on your behalf if we have the skills, knowledge and experience necessary to provide excellent service.
- Design insurance programs that meet your specific needs, identify loss sources and cost control programs.
- Always negotiate the best value (price, coverage and terms) on your behalf.
- “Tell it like it is.” To be forthcoming with you in all transactions so that you may plan accordingly.
- Act on your behalf in the most professional manner possible and conform to all legal and ethical guidelines.
- Communicate. That means we will be an active listener, return telephone calls and e-mail as soon as possible and provide regular case status updates.
- Obtain your authorization before binding any coverage on your behalf.
- Preserve your confidences and only disclose the information about your business or other matters, to persons on a ‘need to know’ basis.
- Properly maintain all insurance policies and records related to your account.
- Maintain and store your records in a place that is secure from theft and unnecessary access.
The whole Insurance process can be very confusing! We’re here to make this process easier for you, we want you to know that your Customer Service Representative will be taking care of your Insurance needs and offer you a more personalized service.
Give us a call and see why thousands of other customer's choose to insure with Brown & Ward Insurance – click on "Get a Free Quote", call us toll free at 1-888-782-3757, or contact us by email at info@brownandward.com.
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